IT outsourcing
- The outsourcing of Information Technology functions of the organization to Intellinet, which includes end user support, server maintenance.
- Deployment of IT projects, Project Management, new systems installations, server deployment, systems conversion and training.
- Helpdesk Support
- Network administration
- Computer Hardware and Software Maintenance
Business Intelligence
- Software solutions
- Web-based access to clients' corporate databases for self-serve information.
- Database driven websites
- Education Management System
Network security solutions
- Security audits
- Installations of firewall and routers Network monitoring services
E-learning Solutions
- E-learning consulting and deployment using Moodle content management system as a platform.
- Training and Deployment of E-learning sites
- Hosting and management of E-learning sites
Our Commitment as your IT provider:
Accessibility
- Dedicated onsite System Engineer
- Call in Support
- Remote access 24 hrs a day
- Access to Intellinet CRM with Client Specific Knowledge Base Database
Effective and timely delivery
- Doing it right the first time
- Always on time
Consistency
- Have well defined technical support processes to support client IT Infrastructure
Contingency
- Backup Technical Support Staff for each client
- Disaster Recovery Plans
Relationship
- Managing client relationship
Quality of Service